Your cart is currently empty!
Frequently Asked Questions
Where are you located? We are based in Chile, South America. Our costumes are manufactured and shipped from Bolivia.
Do you ship internationally? Yes. We ship worldwide via FedEx Express International Priority with tracking.
Do you offer combined shipping? Yes. We offer combined shipping when ordering multiple items.
Do you accept cancellations, returns, or exchanges? Cancellations and returns are accepted under certain conditions. Please see our Policies & Shipping page for full details.
How long does it take to make a costume? Our standard processing time is 3–6 weeks. Each costume is custom-made according to the customer’s measurements. Please check the individual item description for specific processing times.
Can you make custom orders? Yes. We can create custom orders depending on the project. Please contact us to check availability.
What payment methods do you accept? We accept PayPal, credit cards, and debit cards.